Advanced orders may be placed over the phone (212) 242-2240 or in person. Payment in full is required when placing the order, and it is non-refundable. We do not issue credits, refunds or adjustments even if your circumstances change. Based on the quantity and type of item you’re interested in ordering in advance, please keep in mind that rush fees may apply without sufficient notice. For more details for custom ordered cakes, pies, cheesecakes, & frozen desserts please see our Orders In Advance menu.